Program Access Help

Yes, absolutely.

Please note for iPad and iPhone users there are a couple of extra steps because of the restrictions Apple has put in place to attempt to restrict purchases outside of iTunes. Windows, Mac, Windows computers, Android users simply click "download all" to get all audios on their device.

Yes, you can; by either saving to Dropbox or saving to a Windows computer or Mac first and then sync-ing through iTunes.

Option 1: save to Dropbox

• In the order email choose "save to Dropbox" (ensure you have the app installed on your iPhone and iPad (install the app here)

Option 2: save to computer / Mac

• save all mp3s to a computer or Mac

• double click to launch the songs in iTunes

• select each one so it is highlighted

• choose File - add to library to sync across all devices

No, unfortunately not as iTunes now refuses to publish spoken word recordings.

No, unfortunately not, as the time and cost involved would mean all prices would need to go up.

You will need at least 400MB of free space. Most smartphones have a minimum of 32gb of space so 60 times the space needed. Alternatively you can sync to Dropbox. You can register with just your email address to get a free Dropbox account and 2GB of free storage. Register here

It's yours for life! One purchase and you get to keep the program for life

If you lose or accidentally delete the program, simply contact us using the email address you originally purchased with, and we will resend you a copy. Please note that for more than 3 requests for a resend of an order from the same customer, a $10 USD admin charge will apply for all subsequent re-sends, to cover administration costs

Instantly! As soon as payment is submitted either via credit card or Paypal, you will receive an email with a link you click to download the mp3s. If you have paid for the Program but do not see the Program Order Confirmation email in your inbox, check your spam / junk folders. If you still do not see the order link please contact us to get your download link

You can pay by either Paypal or credit card. Both methods are secure. Simply select payment method at checkout. Both methods meet international secure payment standards and have fraud protection

No taxes are applicable to most countries outside of Canada, including the USA and the UK.

For Canadian customers, taxes are added to the final sales price, as we are a Canadian based company.

All prices are in USD but the final price will be shown in your preferred currency at checkout.

You will instantly receive a confirmation email with links to download your audio file(s).

If you have not received the email please check your junk / spam filters. If you still do not see your order, please contact us with the email address you used to place the order.

Please note that you have five (5) attempts to download after which the link will expire.

Please also note that you can only download from the email address you used to purchase the mp3s, for security reasons.

No problem! Please send your question via our contact form here.